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Cancellation form

Last updated: {{LAST_UPDATED}}

Under the Consumer Contracts Regulations 2013, you have 14 days from the day your order arrives to change your mind and cancel. You don’t have to use this form — any clear statement by email is enough — but it’s here as a simple template.

How to cancel

Email {{EMAIL}} with the details below, or post this completed form to {{RETURNS_ADDRESS}}. We’ll confirm receipt and explain how to return the item. Full detail is in our Returns & refunds policy.

Model cancellation form

To {{LEGAL_NAME}} — {{ADDRESS}} — {{EMAIL}}:

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:

  • Product name / reference:
  • Order number:
  • Ordered on / received on:
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature (only if this form is sent on paper):
  • Date: