Legal Notice

The business behind the brand

Last updated: {{LAST_UPDATED}}

LUNARIA is a trading name. This page sets out, plainly and in full, who is behind the store, how to reach us, and who hosts the website. If anything here is unclear, please get in touch: we would rather answer than leave you guessing.

Who operates this store

The LUNARIA online store is owned and operated by {{LEGAL_NAME}}, a micro-entreprise (sole trader) registered in France. LUNARIA is the brand name under which this business sells lighting to customers in the United Kingdom. There is no separate limited company behind the brand: the trader named below is the seller you contract with.

  • Trading nameLUNARIA
  • Legal name{{LEGAL_NAME}}
  • Legal formMicro-entreprise (sole trader), registered in France
  • SIRET number{{SIRET}}
  • Registered address{{ADDRESS}}
  • Email{{EMAIL}}
  • Telephone{{PHONE}}
  • Publication director{{PUBLICATION_DIRECTOR}}
  • VAT status{{VAT_LINE}}

How to reach us

The quickest way to reach a real person is by email at {{EMAIL}}, or through our contact page. We aim to reply within one to two working days. Written contact gives us both a clear record, which helps if you are ever chasing an order or a return.

Website host

This website is hosted, and its checkout operated, on the Shopify platform:

  • HostShopify International Limited (part of the Shopify Inc. group)
  • Registered officeShopify International Limited, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland
  • Parent companyShopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada

Payments at checkout are processed securely by our payment providers over an encrypted connection. We never see or store your full card details.

Products and pricing

We sell decorative lighting: pendants, ceiling lights, wall lights and chandeliers. All prices are shown in pounds sterling (GBP, £), and the amount shown at checkout is the price for the goods. UK delivery is free and tracked, which means we do not charge a shipping fee. Because your order is dispatched from {{DISPATCH_LOCATION}}, which is outside the UK, import VAT or a carrier handling fee can, in some cases, apply on delivery, particularly on higher-value orders. {{VAT_LINE}} You will not be asked to pay LUNARIA anything beyond the amount shown at checkout; any charge a carrier or customs authority raises on import is separate from us and outside our control.

Content and intellectual property

The LUNARIA name, logo, page copy, product descriptions and imagery on this site belong to {{LEGAL_NAME}} or are used with permission, and may not be reproduced without our consent. Our product images are digitally created to show each piece and how it can look in a room; they are representations rather than photographs of the actual item, so colours, finishes and scale may vary slightly from your screen and from the item you receive. This is covered on our returns page.

Your rights and the law

Because we sell to consumers in the United Kingdom, your purchase is protected by UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing on this page or elsewhere on the site takes those rights away. How they work in practice, including our 14-day cancellation period and our voluntary 30-day returns window, is set out on our returns and refunds page and in our terms and conditions. How we handle your personal data is explained in our privacy policy.

A note on where we ship fromSome of our brand and marketing refers to London. LUNARIA is a London-inspired brand, but the seller is the French micro-entreprise named above, and orders are dispatched from {{DISPATCH_LOCATION}}. We think it is fairer to say so plainly than to imply otherwise.

If you have a question about who we are or how we operate, please email {{EMAIL}}. We are happy to confirm any of the details above.