Cookie Policy

Cookies and similar technologies

Last updated: {{LAST_UPDATED}}

This policy explains how LUNARIA uses cookies and similar technologies when you visit our online shop, why we use them, and how you can decide which ones to allow. It sits alongside our Privacy Policy, which sets out in full how we handle your personal data.

Who we are

LUNARIA is a trading name of {{LEGAL_NAME}}, a micro-entreprise (sole trader) registered in France under SIRET {{SIRET}}, with a registered address at {{ADDRESS}}. For any question about this policy or your data, you can reach us at {{EMAIL}}.

Phone: {{PHONE}}

What are cookies?

Cookies are small text files placed on your device when you visit a website. They let a site remember your actions and preferences over time, keep your basket intact as you browse, and help the site work securely. We also use similar technologies such as pixels, tags and local storage, which work in comparable ways. In this policy we refer to all of these simply as "cookies".

Cookies may be set by us (first-party cookies) or by third parties whose services we use, such as our shop platform, our payment providers or our analytics tools (third-party cookies). Some cookies last only for your current visit and are deleted when you close your browser (session cookies), while others remain for a set period so we can recognise your device on a return visit (persistent cookies).

The cookies we use

We group cookies into four categories. Strictly necessary cookies are always on because the shop cannot function without them. The other three categories are non-essential and load only if you agree to them.

Strictly necessary

These make the shop work: they keep items in your basket, carry you securely through checkout, protect against fraud, remember your cookie choices and help our platform provider keep the site secure and available. They cannot be switched off through our banner, as the site would not function without them. Our shop runs on Shopify, which sets a number of these cookies for the basket, checkout and security.

  • Keeping your basket contents as you move between pages
  • Securing the checkout and processing your order
  • Fraud prevention and general site security
  • Remembering the cookie preferences you have set

Functional

These remember choices you make so the shop feels more personal, for example a preferred region or recently viewed pieces. If you decline them, some conveniences may not be available, but you can still shop.

Performance and analytics

These help us understand how the shop is used, which pages are visited and where something could be clearer, so we can improve it. We use this information to understand overall usage and improve the shop, and we do not use it to build a profile that identifies you by name. Where a specific analytics provider is used, further detail is set out in our Privacy Policy.

Marketing

These may be set by us or by our advertising and social partners to measure the performance of our campaigns and, where relevant, to show you more relevant advertising on other sites. They are only ever set with your consent.

How we ask for your consent

When you first visit the shop, a cookie banner asks how you would like us to handle non-essential cookies. Strictly necessary cookies are set automatically because the shop needs them to work. Functional, performance and analytics, and marketing cookies are only placed once you have given your consent through the banner. You are free to accept all, reject all non-essential cookies, or choose the categories you are comfortable with.

Changing or withdrawing your consent

You can change your mind at any time, and withdrawing consent is as easy as giving it. You can:

  • Reopen the cookie banner or preferences link to update your choices for this shop
  • Adjust or delete cookies through your browser settings, which also let you block cookies from being set. Most browsers explain how in their help section
  • Use the privacy or tracking-protection controls built into your device or browser

Please note that blocking or deleting strictly necessary cookies may stop parts of the shop, including checkout, from working properly.

How this relates to our Privacy Policy

Cookies are one of the ways we may collect information about your visit. How we use any personal data connected with cookies, the lawful bases we rely on, how long we keep it and the rights you have under UK GDPR and the Data Protection Act 2018 are all set out in our Privacy Policy. We recommend reading the two together.

Your rights

You can raise any concern about our use of cookies or your data with us first at {{EMAIL}}. You also have the right to complain to the UK's Information Commissioner's Office at ico.org.uk. As our business is established in France, you may also contact the French data protection authority, the CNIL, at cnil.fr.

Changes to this policy

We may update this Cookie Policy from time to time as the shop, the technologies we use or the law change. When we do, we will revise the "Last updated" date at the top of this page. Please check back occasionally so you are aware of any changes.

Questions about cookies or your data? Write to {{LEGAL_NAME}} at {{EMAIL}} or {{ADDRESS}}.